Tuning Fork is a Business Advisory company. Our belief and vision is that in the fully globalised market that we are living in today, with fast technological changes, massive shifts in societal behavioural patterns (e.g. social media), the elimination of distance as an obstruction to progress, ever increasing ‘interested party’ (client, shareholder, government, public at large, NGOs etc.), new expectations on both product and service, where the word ‘quality’ has now been replaced by the word ‘customer experience’, in order for an organisation (both profit and no-profit, equally) to succeed, it requires focus and excellence in four distinct areas, which we consider today as the key ‘pillars’ in a business. These are:
- Professional Competence of its Human Resources
- Best-in-Class Business Management, Systems and Operational techniques
- Operating, as a minimum, in conformity to the regulations, legislation, industry norms, statutory requirements and standards that its particular field of business operation entails
- Excelling and becoming market leader in Corporate Governance and Risk in its industry or sector
All the above have to operate smoothly, effectively and profitably, to give the ‘interested parties’ the experience of the organisation that they expect.