Phishing is the fraudulent attempt to obtain sensitive information by disguising oneself as a trustworthy entity in an electronic communication such as email. Email in fact remains the #1 delivery vehicle for malware.
You and your team can, however, be trained to recognise phishing attempts, and to deal with them through a variety of approaches! Such education can be effective, especially where training emphasises conceptual knowledge and provides direct feedback.
TF CyberLabs is able to design and execute regular simulated phishing campaigns targeting organisations staff to measure the effectiveness of their information security controls.